A2P 10DLC Compliance Specialist Needed

Job ID: 40065294

Budget: $30 – $250 USD

We are seeking an experienced A2P 10DLC Compliance Specialist to assist with the approval of our Twilio messaging campaigns. The ideal candidate will have a thorough understanding of A2P messaging regulations and compliance requirements. Responsibilities include preparing documentation, ensuring adherence to industry standards, and facilitating the approvals process with Twilio. If you have a proven track record in A2P compliance and are well-versed in Twilio's requirements, we would love to hear from you!

Your role is to audit our current Twilio submission, identify the exact rejection reasons, and rebuild our applications so they align with all carrier and A2P 10DLC rules. This includes reviewing our opt-in flows, rewriting campaign descriptions, producing compliant message samples, tightening STOP/HELP and consent logic, and ensuring our Customer Support and Marketing flows are clearly separated. You will prepare all required text for resubmissions, guide us on any product or engineering changes needed for compliance, and directly manage the back-and-forth communication with us throughout the entire process.

We need someone who can move fast and commit to working with us until both campaigns are fully approved. Prior experience successfully getting Twilio A2P 10DLC campaigns approved is mandatory. If you’ve handled mixed-use cases, high-volume traffic, or issues related to marketing vs. transactional segmentation, that is a strong plus. The expectation is clear: take ownership, lead the communication, and stay engaged until our campaigns pass.