Solve Persistent PC Crash & Builder Mode

I need technical assistance with an issue that has been disrupting my computer use recently. My computer keeps crashing and seems to be stuck in Windows Builder Mode. I've noticed a pattern that triggers the crashing: it always happens when I open a specific software. I am unable to identify the problem myself, so I need an expert who can diagnose and rectify the issue promptly.

Ideal Skills and Experience:
- Proficiency in PC troubleshooting and repair
- In-depth knowledge of software-induced system crashes
- Experience handling Windows OS, specifically issues related to Windows Builder Mode.