Outlook Email Troubleshooting Assistance

I'm facing issues with my Outlook email accounts, and I need an expert to help me resolve them.

- **Problem Description:**
- I'm not receiving emails on my Outlook account. When I login to the web email, my mailbox appears to be empty.

- **Error Messages:**
- There are no error messages being displayed, which is making it difficult to diagnose the issue.

- **Devices Affected:**
- This issue is occurring on both my desktop computer and mobile phone.

- **Email Settings:**
- I'm not sure how to check my email settings for any filters or rules that might be affecting my emails.

**Skills and Experience Needed:**
- Proficient in Outlook email troubleshooting
- Solid understanding of email settings and filters
- Experience with cross-device email synchronization issues
- Ability to diagnose and resolve issues without relying solely on error messages