Multi-OS IT Support Engineer

I’m looking for a reliable IT specialist who can step in as my go-to resource for desktop and software support across Windows, macOS, and Linux machines. The primary focus is our in-house enterprise applications, so I need someone comfortable diving into code-adjacent settings, back-end dependencies, and user environments rather than only off-the-shelf tools.

Here’s what I need from you:
• Installation & configuration of our custom enterprise apps on all three operating systems.
• Rapid troubleshooting and root-cause analysis whenever errors arise, including log review and patch coordination.
• Clear, concise user training materials—quick-start guides, short screen-share videos, or step-by-step docs—so my team can stay productive without constant hand-holding.

Success means new team members can install the software in under 15 minutes, common issues are documented with proven fixes, and users feel confident completing routine tasks.

I’ll provide remote access, current install packages, and direct contact with our internal devs for any code-level questions. If you enjoy varied OS work, documenting as you go, and seeing issues through to resolution, let’s talk.