Fix Outlook Bouncing Issue on iMac

Job ID: 40617946

Budget: $30 – $250 USD

I need help with two issues on my iMac:

1. My work email on Outlook is not functioning properly. It keeps bouncing with no notifications, meaning emails are not going through. I also use two Gmail addresses and a second Outlook address on Firefox, but I haven’t changed any settings or passwords recently.

2. My screen is cluttered with numerous downloaded files that I can't seem to remove.

Ideal skills and experience:
- Proficiency in troubleshooting Outlook and Exchange issues on iMac.
- Experience with email clients, especially Outlook and Gmail.
- Ability to organize and declutter desktop environments on macOS.

Please provide a detailed plan on how you intend to resolve these issues.