Circles Platform Management and Support
Budget: $8 – $15 AUD
We are seeking a reliable, detail-oriented freelance Membership Portal Manager to oversee the day-to-day management of our online membership community hosted on the Circles platform.
This role is focused on content uploading, platform functionality, and ongoing maintenance, ensuring the portal runs smoothly, looks polished, and delivers a seamless experience for members. All core content will be created and supplied by the Founder; your role is to manage, organise, upload, and maintain it within the platform.
Key Responsibilities
Content Management
Upload and publish content provided by the Founder (including text, images, audio, video, links, and resources).
Organise content clearly within Circles (spaces, collections, posts, events, or libraries as relevant).
Ensure content is correctly formatted, accessible, and aligned with the intended member journey.
Schedule content releases where required.
Platform Management & Functionality
Monitor the Circles platform to ensure it is functioning as expected.
Implement basic updates, adjustments, and improvements to the platform structure as needed.
Troubleshoot minor technical issues and liaise with Circles support if required.
Test new features or updates to ensure smooth member experience.
Quality Control
Check links, uploads, media playback, and access permissions.
Ensure members can easily find and access content.
Maintain a clean, intuitive, and professional-looking portal.
Member Experience Support (Light Touch)
Support basic member access issues related to the platform (e.g. login or navigation issues).
Flag any recurring issues or improvement opportunities to the Founder.
Skills & Experience
Experience managing online membership platforms or community tools (Circles experience highly regarded).
Strong attention to detail and excellent organisational skills.
Comfortable working with digital content (audio, video, PDFs, written posts).
Confident troubleshooting basic tech issues independently.
Reliable, proactive, and able to work autonomously.
Clear communicator with a calm, solutions-focused approach.
What This Role Is Not
No content creation required.
No marketing, sales, or copywriting responsibilities.
No community moderation unless specifically requested.
Time Commitment - Flexible, ongoing freelance role.
Estimated hours will vary depending on content releases and platform updates.
Ideal Person
You enjoy creating order, clarity, and ease behind the scenes. You take pride in things working beautifully and quietly, and you understand the importance of a seamless digital space for a values-led community.
This role is focused on content uploading, platform functionality, and ongoing maintenance, ensuring the portal runs smoothly, looks polished, and delivers a seamless experience for members. All core content will be created and supplied by the Founder; your role is to manage, organise, upload, and maintain it within the platform.
Key Responsibilities
Content Management
Upload and publish content provided by the Founder (including text, images, audio, video, links, and resources).
Organise content clearly within Circles (spaces, collections, posts, events, or libraries as relevant).
Ensure content is correctly formatted, accessible, and aligned with the intended member journey.
Schedule content releases where required.
Platform Management & Functionality
Monitor the Circles platform to ensure it is functioning as expected.
Implement basic updates, adjustments, and improvements to the platform structure as needed.
Troubleshoot minor technical issues and liaise with Circles support if required.
Test new features or updates to ensure smooth member experience.
Quality Control
Check links, uploads, media playback, and access permissions.
Ensure members can easily find and access content.
Maintain a clean, intuitive, and professional-looking portal.
Member Experience Support (Light Touch)
Support basic member access issues related to the platform (e.g. login or navigation issues).
Flag any recurring issues or improvement opportunities to the Founder.
Skills & Experience
Experience managing online membership platforms or community tools (Circles experience highly regarded).
Strong attention to detail and excellent organisational skills.
Comfortable working with digital content (audio, video, PDFs, written posts).
Confident troubleshooting basic tech issues independently.
Reliable, proactive, and able to work autonomously.
Clear communicator with a calm, solutions-focused approach.
What This Role Is Not
No content creation required.
No marketing, sales, or copywriting responsibilities.
No community moderation unless specifically requested.
Time Commitment - Flexible, ongoing freelance role.
Estimated hours will vary depending on content releases and platform updates.
Ideal Person
You enjoy creating order, clarity, and ease behind the scenes. You take pride in things working beautifully and quietly, and you understand the importance of a seamless digital space for a values-led community.