Japanese Business Culture Training
Budget: $750 – $1,500 USD
I’m assembling a short-course for our customer support staff and need a seasoned Japanese trainer to design and run it live online. The core of the programme must centre on professional communication and behaviour in a Japanese business setting—polite language, email etiquette, hierarchical nuance, meeting protocol, and all the subtle “unspoken rules” that shape first impressions.
Beyond that emphasis, please weave in guidance on typical customer expectations in Japan and walk the team through realistic support scenarios, showing the right and wrong ways to respond. I want each session to feel interactive, with role-plays or case studies that mirror front-line situations my agents face every day.
Deliverables
• Curriculum outline and proposed session flow
• Slide deck or visual aids used during the live sessions
• Brief post-session handout summarising key takeaways
• One practical assessment or role-play rubric to measure learning
All training will be delivered via live online sessions, so fluency with Zoom, Teams, or a comparable platform is essential.
When you respond, focus on your relevant experience: previous corporate training in Japanese business culture, examples of interactive methods you’ve used, and any measurable results achieved. Links or brief descriptions are fine—no lengthy proposals needed at this stage.
Looking forward to collaborating and helping my team serve Japanese customers with confidence.
Beyond that emphasis, please weave in guidance on typical customer expectations in Japan and walk the team through realistic support scenarios, showing the right and wrong ways to respond. I want each session to feel interactive, with role-plays or case studies that mirror front-line situations my agents face every day.
Deliverables
• Curriculum outline and proposed session flow
• Slide deck or visual aids used during the live sessions
• Brief post-session handout summarising key takeaways
• One practical assessment or role-play rubric to measure learning
All training will be delivered via live online sessions, so fluency with Zoom, Teams, or a comparable platform is essential.
When you respond, focus on your relevant experience: previous corporate training in Japanese business culture, examples of interactive methods you’ve used, and any measurable results achieved. Links or brief descriptions are fine—no lengthy proposals needed at this stage.
Looking forward to collaborating and helping my team serve Japanese customers with confidence.