Virtual Assistant for Online Cleaning Services

Job ID: 40151380

Budget: ₹1,500 – ₹12,500 INR

Job Title: Virtual Assistant / Online Operations Manager (Cleaning Services)

Job Type: Contract (12 Months)
Working Hours: Flexible (Daily availability required)
Salary: ₹6,000 INR per month
Location: Remote (India preferred)



Job Description

I am looking for a reliable and organised Virtual Assistant to manage the day-to-day online operations of my cleaning services business. This role is more like an online manager, ensuring everything runs smoothly.

You will be responsible for handling bookings, customer communication, reviews, complaints, and general admin tasks. The goal is to make sure customers are happy and the business runs without issues.



Responsibilities
• Manage website bookings and appointment schedules
• Respond to customer enquiries via WhatsApp, email, or website
• Handle customer complaints professionally and resolve issues
• Monitor and reply to Google reviews and online feedback
• Coordinate with cleaners and update schedules if needed
• Ensure all bookings are correctly assigned and completed
• Basic data entry and record keeping
• Make sure daily operations run smoothly without problems



Requirements
• Good English communication skills (written & basic spoken)
• Strong organisation and time management skills
• Experience as a Virtual Assistant / Customer Support / Admin (preferred)
• Comfortable using websites, booking systems, WhatsApp, and email
• Ability to handle customers politely and professionally
• Reliable internet connection and availability



What I’m Looking For
• Someone responsible and trustworthy
• Able to work independently
• Thinks like a manager, not just an assistant
• Long-term commitment (12-month contract)



Payment & Contract
• ₹6,000 INR per month
• 12-month contract
• Performance-based continuation possible