All-round TikTok Shop VA
Budget: $30 – $250 USD
I run a growing TikTok Shop and need a versatile virtual assistant who can keep daily operations smooth while helping me push out fresh, eye-catching content.
Your day-to-day focus will be threefold. First, you’ll handle order processing inside the TikTok Seller Center—confirming payments, arranging shipments with the chosen couriers, and updating tracking so customers stay informed in real time. Second, you’ll cover frontline customer service through TikTok’s chat, answering presale questions, resolving delivery issues, and maintaining our friendly brand voice. Finally, you’ll create content that converts: short product videos filmed or edited for the For You page style, promotional graphics sized for TikTok, and punchy text descriptions that match each item’s tone.
I already have brand guidelines, product specs, and past best-performing clips ready to share the moment we start. Please be comfortable with CapCut or Premiere for edits, Canva or Photoshop for graphics, and an English writing style that is concise yet engaging.
Deliverables I’m tracking each week:
• All orders processed and marked fulfilled within 24 hours
• Customer inquiries answered within 2 hours (business hours)
• At least three product videos, three TikTok-optimized graphics, and updated descriptions for any new SKU
If you’ve managed a TikTok Shop before and can show me sample videos or screenshots of Seller Center metrics you maintained, that will speed up hiring. Looking forward to collaborating!
Your day-to-day focus will be threefold. First, you’ll handle order processing inside the TikTok Seller Center—confirming payments, arranging shipments with the chosen couriers, and updating tracking so customers stay informed in real time. Second, you’ll cover frontline customer service through TikTok’s chat, answering presale questions, resolving delivery issues, and maintaining our friendly brand voice. Finally, you’ll create content that converts: short product videos filmed or edited for the For You page style, promotional graphics sized for TikTok, and punchy text descriptions that match each item’s tone.
I already have brand guidelines, product specs, and past best-performing clips ready to share the moment we start. Please be comfortable with CapCut or Premiere for edits, Canva or Photoshop for graphics, and an English writing style that is concise yet engaging.
Deliverables I’m tracking each week:
• All orders processed and marked fulfilled within 24 hours
• Customer inquiries answered within 2 hours (business hours)
• At least three product videos, three TikTok-optimized graphics, and updated descriptions for any new SKU
If you’ve managed a TikTok Shop before and can show me sample videos or screenshots of Seller Center metrics you maintained, that will speed up hiring. Looking forward to collaborating!