User Interaction Analyst for mobile apps

I am looking for a User Interaction Analyst who specializes in iOS app user experience (UX) analysis. The primary goal of this analysis is to identify usability issues within the app.

Key Responsibilities:

1. Video Review and Analysis:

Watch and thoroughly analyze user interaction videos captured within our mobile apps.
Identify patterns, user behaviors, and pain points during their interactions.
Document observations and gather data to support your findings.

2. Issue Identification:

Detect and categorize usability issues, bugs, and performance glitches by closely examining user interactions.
Prioritize identified issues based on severity and potential impact on the user experience.

3. User Feedback Compilation:

Collaborate with customer support and feedback channels to gather additional insights from users.
Compile user complaints, suggestions, and feedback related to app interactions.

4. Reporting and Documentation:

Create detailed reports summarizing your findings and recommendations.
Clearly communicate issues, improvement opportunities, and their impact on the app's user experience.

5. Collaboration with Development Teams:

Work closely with app development teams to discuss your findings and proposed improvements.
Provide guidance and insights to developers and designers to facilitate problem-solving and enhancement efforts.

6. Continuous Improvement:

Stay up-to-date with industry trends, user experience best practices, and mobile app development advancements.
Suggest and implement process improvements to optimize the analysis and feedback loop.


Requirements:

Strong attention to detail and analytical skills.
Excellent communication skills to convey findings and recommendations effectively.
Ability to work independently and in cross-functional teams.
Familiarity with mobile app development and user experience principles.
Experience with video analysis tools and usability testing is a plus.

This position plays a critical role in ensuring that our mobile apps are user-friendly, efficient, and free from critical issues. By continuously analyzing user interactions and providing valuable insights to the development teams, you will contribute to the improvement of our apps, enhancing user satisfaction and overall business success.