Telephone answering service including office admin, UK time

Job ID: 31026199

Budget: £10 – £15 GBP

Duties would involve
Answering telephone calls and giving advice on queries where you are confident to do so.
Emailing call back notifications to Vandgard.
Patching urgent calls
A daily emailed report of all calls into yourselves.
Prepare and send XERO quotations
Processing orders on SHOPIFY and payments if the customer does not wish to process this themselves. ( we are encouraging customers to do this themselves)
Taking credit card payments for outstanding invoices when a customer phones in..
Tuffnells track and trace
Related categories: Customer Service Telephone Handling