Retail Multi-channel Customer Service Rep

I'm in need of a customer service representative who is adept at handling moderate volumes of inquiries daily - typically 50 to 100. The representative will be catering to our retail business. Their communication prowess will be tested across multiple channels such as phone, email, and live chat.
- Your communication skills should be impeccable, fluency in English is a must.
- Multi-tasking should be one of your key skills. Juggling between phone calls, email responses, and live chats can get hectic.
- Experience in retail will be a bonus. Understanding our industry can give you an edge in understanding our customers.
- Patience and empathy should be a part of your characteristics. Our customer's satisfaction is our priority.