Telemarketing Specialist Needed - English required

Duties and responsabilities:
- Contact customers from all over the world via phone and email, and perform weekly follow-ups to ensure all preparations are on track and clients' needs are met.
- Assist clients with event registrations, hotel bookings, photo uploads, and any additional information needed for the events.
- Inform participants about the three Annual Meetings and ensure they are well-prepared for the event.
- Assist with social media management by helping with publications on Facebook, YouTube, LinkedIn, Twitter, Instagram.
- Perform administrative tasks such as printing documents, organizing badges, uploading photos to social media platforms, preparing invoices, and creating WhatsApp groups.
- Support logistical coordination and other event-related tasks to ensure smooth execution of the events.

Minimum Qualifications
- Native, bilingual, or advanced proficiency in English (both written and spoken).
- At least 2 years of experience in Event Coordination and Customer Service.

Core Competency Requirements
- Highly organized with exceptional attention to detail.
- Basic computer skills: Microsoft Office, Internet, social media, online platforms
- English and Spanish communication skills
- Strong social and communication skills
- Strong problem-solving skills and ability to think on your feet in high-pressure situations.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

Others:
- Experience organizing events is a plus
- Logistics sector knowledge is a plus
- Creative and good presentation skills
- Proactive attitude with the ability to anticipate client needs and address issues before they arise.

Compensation & Benefits
• Fix monthly salary: 800 euros per moth.
• Remote Work: Remote setup with working hours set by the company.
• Professional Development: Ongoing training and potential for career growth within FFNS.
• Global Exposure: Connect with freight forwarders and logistics companies from around the world.