Telecaller Role at Hospital
Budget: ₹100 – ₹400 INR
As a Telecaller at Arxena, you will be at the forefront of our hospital's communication with patients, ensuring a positive experience and providing necessary information. Your role will involve utilizing your excellent English proficiency and spoken communication skills to interact with a diverse range of individuals. Your interpersonal skills will be crucial in building relationships with patients and addressing their needs effectively. Additionally, your ability to manage and lead a team will be essential in coordinating efforts to provide top-notch service.
Key Responsibilities:
1. Conduct outbound calls to patients to provide information about hospital services and appointments.
2. Receive inbound calls from patients and address inquiries or concerns professionally.
3. Maintain a high level of community engagement through phone calls and follow-up communications.
4. Manage a team of telecallers, providing support and direction as needed.
5. Demonstrate leadership skills in guiding the team towards achieving set goals and targets.
6. Collaborate with other departments to ensure seamless communication and patient satisfaction.
7. Utilize effective communication strategies to convey important messages and updates to patients and team members.
If you are passionate about making a difference in people's lives, possess strong communication skills, and excel in a fast-paced environment, we invite you to join our team at Arxena and contribute to our mission of providing exceptional healthcare services.
Key Responsibilities:
1. Conduct outbound calls to patients to provide information about hospital services and appointments.
2. Receive inbound calls from patients and address inquiries or concerns professionally.
3. Maintain a high level of community engagement through phone calls and follow-up communications.
4. Manage a team of telecallers, providing support and direction as needed.
5. Demonstrate leadership skills in guiding the team towards achieving set goals and targets.
6. Collaborate with other departments to ensure seamless communication and patient satisfaction.
7. Utilize effective communication strategies to convey important messages and updates to patients and team members.
If you are passionate about making a difference in people's lives, possess strong communication skills, and excel in a fast-paced environment, we invite you to join our team at Arxena and contribute to our mission of providing exceptional healthcare services.