Sales Representative

We are a reputable driving academy with a large volume of existing and prospective students. We need extra help in our Sales Department with assisting prospective students and providing high quality customer support. You will me mainly assisting prospective clients by explaining what services we have to offer, creating an account for them, charging their credit card, and helping them schedule. You will be assisting our students via phone (mostly), chat, email, and our ticketing system. You may also be asked common questions, that you can look up the answer to in our knowledge base.

You will be expected to be busy throughout your entire shift though a high volume of inbound and outbound phone calls. Outbound phone calls consist mostly of warm leads (no cold calling), which are mostly follow-ups of students who have taken some of our services. In general, students will be receptive to your call, as they are familiar with our company and have used our services in the past. You will also be calling back missed calls, listening and returning voicemails, replying to emails, that pertain to the sales department. You will be required to make detailed notes about every interaction you have with clients.

We use modern technology and systems to make the process easy to understand. We will provide resources and materials for you and be available to help you at all times, if you have any issues.

Please only apply for this position if you have strong experience with sales and speaking with clients.