Sales Call and Complaint Handling Expert

I am in need of a dedicated professional who can assist with making sales calls and handling customer complaints over the phone.

Key Responsibilities:
- Making outbound sales calls to potential clients
- Handling inbound customer service calls, specifically dealing with complaints

Ideal Skills and Experience:
- Proven experience in sales calls
- Excellent communication skills
- Prior experience in complaint handling is a plus
- Ability to remain calm and professional under pressure