Sales Advisor Telemarketing
Budget: $2 – $8 USD
Takes incoming customer calls, processes sales,
Makes outgoing customer calls or cold calls in order to sell products and services
Answers questions about product specifications and pricing
Upsells customers to larger products, more extensive packages, or higher priced services
Maintains a list of potential leads and follows up with those customers by making subsequent sales pitches
Assists sales colleagues with arranging meetings and sales calls with customers
Contacts customers in response to correspondence or feedback
Monitors order status to ensure that clients receive orders in a timely manner
Investigates unfilled, misplaced, or misdirected orders and resolves customer issues as necessary
Maintains working knowledge of products and services sold and keeps current on industry developments by reading current news or attending workshops
May specialise in inbound or outbound telemarketing or in sales for a particular industry
Makes outgoing customer calls or cold calls in order to sell products and services
Answers questions about product specifications and pricing
Upsells customers to larger products, more extensive packages, or higher priced services
Maintains a list of potential leads and follows up with those customers by making subsequent sales pitches
Assists sales colleagues with arranging meetings and sales calls with customers
Contacts customers in response to correspondence or feedback
Monitors order status to ensure that clients receive orders in a timely manner
Investigates unfilled, misplaced, or misdirected orders and resolves customer issues as necessary
Maintains working knowledge of products and services sold and keeps current on industry developments by reading current news or attending workshops
May specialise in inbound or outbound telemarketing or in sales for a particular industry