Remote Bilingual/Spanish Representative

You must attached your re.su.me to apply for the position, As a Bilingual/Spanish Representative are a key player. As part of our Bilingual/Spanish Representative team, you will represent one of the nation’s top insurance providers by taking inbound calls from warm leads or current policyholders to assist with their insurance needs. Using strong relationship-building you will provide an exceptional customer experience for customers.

Responsibilities

Take inbound calls and conduct a consultation to identify the prospective insured's needs. You will take control of the conversation and match products and solutions that will best meet those needs.
Educate the customers on our insurance products and services while identifying opportunities to sell additional products.
Read all verbatim and ensure all coverages and solutions are communicated effectively using the provided resources.
Solve problems and formulate solutions for customers by researching, analyzing, and resolving inquiries regarding insurance and service-related issues.
Engage in a conversation with people from all walks of life.
Every caller is unique, so providing and customizing assistance according to the policyholder’s needs is a crucial part of the role.

Requirements

Ability to work in a fast-paced environment

· Ability to multitask and use effective time management

· Ability to communicate written and verbally

· Computer skills(Resume required)