Overnight Virtual Receptionist for Plumbing Business

I need an English-speaking virtual receptionist to support my U.S.-based plumbing business overnight.

Your job is simple: answer incoming calls, gather key information (customer name, issue, location), and either dispatch the emergency or log the message for follow-up in the morning.

Key Responsibilities:
- Answering phone calls
- Scheduling appointments
- Handling customer inquiries
- Excellent spoken English (neutral or clear accent)
- Comfortable with night shifts (U.S. nighttime = your daytime)
- Experience with customer service or call answering a plus
- Reliable internet, quiet workspace, and good headset
- Bonus: Familiarity with home services, plumbing, or VoIP tools

Requirements:
- Use of mobile forwarding for calls
- No specific scheduling software needed

Ideal Skills and Experience:
- Excellent communication skills
- Experience in customer service
- Ability to manage multiple tasks efficiently

Send a short voice sample (1 minute) introducing yourself and tell us why you’d be a good fit. We’re looking to hire soon, so apply now!