Outbound Tele Caller for Application & Document Collection Pre and Post Loan
Budget: ₹100 – ₹400 INR
Only Indian Freelancer need to call
The number of Hours will be calculated only based on the CRM Call records. Silence in the call will not be considered for No of Hours Calculation.
I'm looking for skilled tele callers for our financial institution, specifically handling home loans. The primary tasks would involve:
- Outbound calling to both existing and new leads
- Collecting documents
- Setting appointments for document collection
- Verifying applications
Ideal candidates would have experience in telemarketing, especially in the financial sector. Strong communication skills and ability to handle customer queries are essential.
Candidate has to give following call recording or live calls for the selection. script is below
Hi i am priya from ---- Bank Name ----
May i talking to -- Customer Name --
Is it a good time to talk
If the person say yes then
this is regarding your Original Documents for Loan account number -- Number --
is pending for submission. is it ready with you.
if the answer is yes then say shall i sent my executive to collect tomorrow.
if the customer say yes then then ask for time . if the preferred time is more than 6.00 PM then ask for time before
if the customer say no and ask the day when he is convenient .
and finaly spell out the day and time and take final concurrence
if the customer ask for contact details of the person who will come then inform we are from back end team , we will not be knowing who will be allocated for collection but before coming he will call and come.
thank you.
The number of Hours will be calculated only based on the CRM Call records. Silence in the call will not be considered for No of Hours Calculation.
I'm looking for skilled tele callers for our financial institution, specifically handling home loans. The primary tasks would involve:
- Outbound calling to both existing and new leads
- Collecting documents
- Setting appointments for document collection
- Verifying applications
Ideal candidates would have experience in telemarketing, especially in the financial sector. Strong communication skills and ability to handle customer queries are essential.
Candidate has to give following call recording or live calls for the selection. script is below
Hi i am priya from ---- Bank Name ----
May i talking to -- Customer Name --
Is it a good time to talk
If the person say yes then
this is regarding your Original Documents for Loan account number -- Number --
is pending for submission. is it ready with you.
if the answer is yes then say shall i sent my executive to collect tomorrow.
if the customer say yes then then ask for time . if the preferred time is more than 6.00 PM then ask for time before
if the customer say no and ask the day when he is convenient .
and finaly spell out the day and time and take final concurrence
if the customer ask for contact details of the person who will come then inform we are from back end team , we will not be knowing who will be allocated for collection but before coming he will call and come.
thank you.