Outbound Customer Service Telecaller

Job ID: 37872714

Budget: ₹750 – ₹1,250 INR

We're searching for an experienced Telecaller to handle outbound customer service tasks.

- Primary responsibilities: The Telecaller will be expected to make outbound calls, resolve customer complaints and schedule important appointments.
- Ideal Expertise: Previous experience in customer service is crucial. The ability to professionally manage and resolve customer complaints is a must. Strong organizational skills are also required for efficient appointment scheduling.
- Project expectations: This position entails regular customer interactions. The perfect candidate must be comfortable speaking with customers, exhibit excellent communication skills and display a patient and customer-friendly demeanor. The Telecaller will not be required to manage inbound calls.

In essence, we're searching for an experienced Telecaller with a customer service background who can help us maintain and improve our relationship with our clients.