Office Assistant & Tele-marketeer

Job ID: 36358235

Budget: ₹12,500 – ₹37,500 INR

Responsibilities
• Tele-calling on Generated Leads calling: Responsible for making cold calls to potential customers to generate leads and sales.
• Pitching Company Programs services: Required to pitch Company Programs to potential customers over the phone.
• Providing quotes: Must be able to provide clients with accurate quotes and estimates for the above-mentioned services
• Following up: Maintain contact with potential clients to follow up on the sales process and ensure their queries are addressed.
• Coordinating with the development team: Work closely with the application development team to ensure the client's requirements are accurately conveyed.
• Maintaining customer relationships: Maintain a strong relationship with clients to ensure that their needs are being met, and to encourage repeat business.
• Handling objections: Must be skilled in handling objections and concerns raised by potential customers.
• Closing sales: Close sales and generate revenue for the company
• Maintaining customer databases: Maintain a customer database with accurate and up-to-date information to facilitate follow-up calls and to keep track of sales leads.
• Collaborating with sales teams: Work closely with sales teams to achieve revenue targets and coordinate sales efforts.
• Providing customer service: Must provide excellent customer service to existing and potential customers to build trust and loyalty.
• Reporting and analysis: Responsible for reporting their sales activities and analysing sales data to improve sales strategies.

Experience
• Previous telemarketing or sales experience of 3-5 years for a company.
• Experience in selling educational courses is required.
• Excellent communication skills, both written and verbal in English

Qualifications
• Bachelor’s Degree
• Familiarity with customer relationship management (CRM) software is helpful.
• Basic computer skills, including proficiency in Microsoft Office, are required.

Qualities:
• Self-motivated and able to work independently.
• Confident and persuasive in communication style.
• Ability to handle rejection and remain positive.
• Good time management skills and ability to work under pressure.
• Strong organizational skills and attention to detail.
• Candidates who can grasp MK Consulting's sales goals and culture quickly.