Inbound Customer Care Specialist
Budget: ₹100 – ₹400 INR
I'm looking for an inbound customer care executive to manage our customer interactions through phone calls, emails, and live chat.
Key Responsibilities:
- Handling incoming customer calls, emails, and live chat messages.
- Identifying and assessing customer needs.
- Providing information about our products/services.
- Resolving customer complaints.
Desired Skills:
- Exceptional problem-solving abilities.
- In-depth knowledge of our products and services.
The ideal candidate must have a background in customer care and be highly familiar with the product/service they are supporting. Excellent communication skills are a must.
Key Responsibilities:
- Handling incoming customer calls, emails, and live chat messages.
- Identifying and assessing customer needs.
- Providing information about our products/services.
- Resolving customer complaints.
Desired Skills:
- Exceptional problem-solving abilities.
- In-depth knowledge of our products and services.
The ideal candidate must have a background in customer care and be highly familiar with the product/service they are supporting. Excellent communication skills are a must.