Freelance Call Services Support
Budget: ₹750 – ₹1,250 INR
I'm looking for a talented support person to manage calls related to my freelance services.
Key Responsibilities:
- Answering incoming calls about my services, such as pricing, availability, and general inquiries.
- Making outbound calls to follow-up with potential clients, confirm appointments, and handle any arising issues.
- Keeping detailed notes on each call and forwarding important information to me.
- Ensuring that the quality of communication is maintained and that clients are satisfied with the call support provided.
Ideal Skills and Experience:
- Prior experience in customer service or call center roles is highly preferred.
- Excellent communication skills, particularly over the phone.
- Proficiency in managing call logs and maintaining detailed records.
- Problem-solving skills to handle any issues that arise during calls.
- Familiarity with the nature of freelancing and the ability to navigate questions related to this.
This is a remote position where you'll be expected to handle these calls in a professional and competent manner. The aim is to keep my clients happy and loyal to my services.
Key Responsibilities:
- Answering incoming calls about my services, such as pricing, availability, and general inquiries.
- Making outbound calls to follow-up with potential clients, confirm appointments, and handle any arising issues.
- Keeping detailed notes on each call and forwarding important information to me.
- Ensuring that the quality of communication is maintained and that clients are satisfied with the call support provided.
Ideal Skills and Experience:
- Prior experience in customer service or call center roles is highly preferred.
- Excellent communication skills, particularly over the phone.
- Proficiency in managing call logs and maintaining detailed records.
- Problem-solving skills to handle any issues that arise during calls.
- Familiarity with the nature of freelancing and the ability to navigate questions related to this.
This is a remote position where you'll be expected to handle these calls in a professional and competent manner. The aim is to keep my clients happy and loyal to my services.