Fluent English Speaker for Client Follow-Up -- 2
Budget: $2 – $8 USD
I need a proficient English speaker who can maintain a friendly tone while making phone calls to my clients. Your primary responsibility will be to get in touch with those clients who have cancelled their appointments, and conveniently reschedule them.
RESPONSIBILITIES:
- Understand and respect the clients' reasons for appointment cancellations.
- Reschedule the clients for a convenient date and time.
- Document the new appointments.
REQUIRED SKILLS:
- Excellent command of the English language.
- Good communication and interpersonal skills.
- Experience in customer service or a call center is a plus.
- Ability to adopt a friendly, understanding, and professional tone over the phone.
Please note that the chosen freelancer must confirm the new appointment time during the phone call. This is a crucial part of the task and should be prioritized.
RESPONSIBILITIES:
- Understand and respect the clients' reasons for appointment cancellations.
- Reschedule the clients for a convenient date and time.
- Document the new appointments.
REQUIRED SKILLS:
- Excellent command of the English language.
- Good communication and interpersonal skills.
- Experience in customer service or a call center is a plus.
- Ability to adopt a friendly, understanding, and professional tone over the phone.
Please note that the chosen freelancer must confirm the new appointment time during the phone call. This is a crucial part of the task and should be prioritized.