Experienced HVAC Telemarketer for Fall Heating Service Campaign

Job ID: 38973713

Budget: $30 – $250 CAD

Job Description:
- We are seeking a highly skilled and motivated telemarketer to contact our existing customer base and offer our Fall Heating Service. This is a commission-based role with $10 earned for every successfully booked appointment.

- This is not traditional cold calling; you will be reaching out to 25,000 warm leads — customers we have worked with in the past, though some may not have been serviced recently. We will provide a daily call list of 200 contacts and a basic call script. You’ll need to build rapport, navigate objections, and ensure customers feel comfortable and valued.

- To be successful in this role, you must possess excellent English communication skills, demonstrate a neutral American accent, and have basic knowledge of HVAC systems (or be willing to research and learn). - Your role is vital to maintaining the professional image of our company, so sounding like a genuine team member is essential.

Responsibilities:
- Use our provided customer call list to make outbound calls.
- Represent our company professionally and confidently, calling from a number that displays as our company number.
- Use a provided script but adapt as necessary to sound authentic and knowledgeable.
- Clearly explain the benefits of our Fall Heating Service and answer any customer questions.
- Navigate objections and apply sales techniques, such as the Three Nos Rule, to close the call.
- Accurately record booking details and update notes in Google Sheets to ensure all information is organized and accessible.

Requirements:
- Fluent in English with a neutral American accent.
- Previous telemarketing or sales experience is highly preferred.
- Basic understanding of HVAC services or the ability to conduct research independently.
- Exceptional communication and interpersonal skills.
- Ability to follow a script while adapting to the customer's tone and needs.
- Familiarity with Google Sheets for recording and tracking booking details.
- Reliable phone system to make outbound calls from our company number.

Compensation:
- Straight commission: $10 per booked appointment.
- No base pay—your earnings depend on your performance.

What We Provide:
- A daily call list of 200 contacts from our 25,000-strong customer database.
- A basic call script to guide your conversations.
- Support for learning about our HVAC services and company.
- Access to Google Sheets for recording and tracking your progress.

Ideal Candidate Profile:
- Experience in HVAC sales or telemarketing campaigns.
- Skilled at handling objections and converting calls into bookings.
- Strong work ethic and a results-driven mindset.
- Confidence in speaking professionally with warm leads.