Customer Service and Sales Representative
Budget: $8 – $15 USD
I'm in need of a skilled individual to assist me with customer service and selling calls for my small company. For this role, having no accent is imperative. If you're not a native English speaker, please provide a voice recording to showcase your fluency.
Key Responsibilities:
- Act as a primary point of contact for customer inquiries via phone, email, and live chat.
- Execute sales calls and provide product information.
- Resolve customer complaints and issues in a timely and professional manner.
- Identify and escalate priority issues to me when necessary.
Ideal Skills:
- Proven experience in customer service and sales roles.
- Excellent communication skills and a pleasant phone manner.
- Ability to multitask, prioritize, and manage time effectively.
- Familiarity with CRM systems and practices.
- Adept at problem-solving and conflict resolution.
The products we deal with are physical, so a basic understanding of this sector will be beneficial. Let me know about your availability and if you have any questions.
Key Responsibilities:
- Act as a primary point of contact for customer inquiries via phone, email, and live chat.
- Execute sales calls and provide product information.
- Resolve customer complaints and issues in a timely and professional manner.
- Identify and escalate priority issues to me when necessary.
Ideal Skills:
- Proven experience in customer service and sales roles.
- Excellent communication skills and a pleasant phone manner.
- Ability to multitask, prioritize, and manage time effectively.
- Familiarity with CRM systems and practices.
- Adept at problem-solving and conflict resolution.
The products we deal with are physical, so a basic understanding of this sector will be beneficial. Let me know about your availability and if you have any questions.