Customer Service Representativ (CSR) -- 2

Job ID: 35784069

Budget: $30 – $250 USD

Where need to hire a CSR who can demonstrated ability to interact effectively with internal and external partners and clients/customers

- Excellent problem-solving skills

- Strong customer service and office administrative skills

- Coordinating Schedules experience

- Expertise in scheduling

- Proficiency with Microsoft office applications

- Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- Excellent computer skills

- Demonstrated experience performing extensive research to resolve complex customer inquiries

- Excellent communication skills (written and verbal)

- Customer service experience preferred

- Calendar managements and scheduling appointments experience

- Inbound Outbound Calls experience highly desired

- Proven knowledge of Google Calendar

- 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred