Customer Service Rep -- 2

Job ID: 37236468

Budget: $3 – $5 USD

We have a cleaning service that operates in mulitple areas in the U.S. We want a Spanish and English speaker.

We need a Customer Service Representative that can handle Inbound Calls, Outbound Calls along with text and email communications.

The role will require to have a computer with at least 8GB of ram and 2 computer screens. CSR will be scheduling, rescheduling customer bookings, hiring and coordinate with cleaning team.

We use Ring Central, Maidiily CRM, Pipedrive CRM for leads and Google Sheets.

We are searching for a friendly and positive person to join our nights & weekend shift (EST 6p-11p). We can be flexible with time but person needs to demonstrate that they can be at a computer and reply immediately. Big plus if you use a phone headset that cancels out surrounding noise.