Cloud-based Power Dialer with Call Recording Feature

I'm in search of a cloud-based power dialer for a long-term project. This system should be able to record calls, upload spreadsheets, and download recorded calls. It's crucial that the system is user-friendly as I require self-service support.

Ideal Skills and Experience:
- Familiarity with cloud-based power dialer systems
- Experience in setting up call recording features
- Capable of managing and manipulating spreadsheets within the dialer
- Prior experience with self-service tech support

Let's negotiate a fair monthly price for this.