Call center #Sutherland

Job ID: 32107508

Budget: $250 – $750 USD

? Fluent English Language.
?Capable of customer management and can negotiate, overcome obstacles, and/or up-sell/cross-sell.
?Native Arabic speaker.
?Sales or customer service experience (preferable).
?Fresh Graduates are also welcome to apply.
?Flexibility to work on rotational shifts basis (Morning, night and overnight), transportation provided for the night and overnight shifts.
?Good communication, negotiation, problem solving & interpersonal skills.
?Gender: M/F.
?Alexandria resident is a must.
?Computer Literacy

We need them to provide excellent customer service to inbound callers. Ability to discern customer needs through effective probing skills, actively listening, being courteous, not interrupting or talking over the customer, maintaining a calm disposition when dealing with irate customers and ensuring effective communication of possible solutions.