Call Center/ Receptionists

Job ID: 35607269

Budget: $5 – $20 USD

We are looking for call center/ receptionists that can perform a number of useful tasks, including:
 
1. Answer calls promptly, using our custom greeting
2. Answer all calls, overflow and/or after hours calls- 24/7/365
3. Warm transfer calls to different team members
4. Outbound calling- confirm scheduled appointments, complete happiness calls
5. Immediately email and/or text your messages to me and my team
6. Provide callers with basic information, capture new leads, answer FAQs, etc.
7. Prioritize calls based on the type of call (example: transfer urgent calls, take messages from others, etc.)
8. Schedule appointments via a Bi-directional calendar such as Calendly & make outbound calls to confirm appointments
Related categories: Telemarketing Sales Customer Support Asterisk PBX VoIP