Build an AI Call Center Agency (Inbound & Outbound Calling) - Adult Businesses

Job ID: 39009542

Budget: $250 – $750 CAD

I would like to build an AI call center agency for my company. I would like agents that can make outward calls and receive inward calls. Similar companies that offer this service as a white label are "https://autocalls.ai" and "https://synthflow.ai/agency", i want all the same features for my panel/agency.

-Simultaneous calls
-AI agent knowledge base (files+websites)
-Prompt builder for integrations
-Integrations like the examples listed with above agencies (Autocalls & Synthflow)
-Human transfer on request
-Voice/agent voice cloning for owner, real estate agents, influencers, etc
-Ability to read online reviews, business info, offers
-Multi language agents
-AI agents that can auto detect | switch mid conversation with client (ex. English speaking customer switches to Spanish or french language during call)
-Can handle restaurant, event bookings and integrations with open table, etc
-Parallel calls
-Extract data from calls
-KPI Dashboard
-AI Assist Teams / AI voice/transfer agents
-Provides transcript & audio recording of call for backed
-Can integrate existing client phone #
-Ability to also assign a new phone
-Can accept/process payments
-AI agents can Complete surveys
-You can use Twilo and other recommended providers to make this happen
-Reports for our paying business clients
-Outbound campaigns
-Inbound campaigns
-Encryption (sell this as a secure service and we OWN it vs. white label rental from agencies above)
-Global compliance (North America compliance important)
-Security certificating

I would like to have this built for our company, I am flexible on the technology you integrate, If you have suggestions I want to hear them. Please include your portfolio of similar projects. I am interested in making this work long term, as I am sure certain integrations will require upgrades as the agency grows.

**This AI call center agency will be mainly used by adult businesses (cigar lounges, hookah/shisha lounge, night clubs, gentlemen club, event planners, cannabis companies, liquor stores, etc).
**I need an AI agent (OpenAI, ElevenLabs, etc) that can handle adult prompts + language + profanity/swearing, adult language).

The purpose of creating this agency myself vs white label from Synthflow, Autocalls or similar providers is to have a "bonus selling point" during meetings with customers that we OWN the data collection and it's safe with our company vs depending on another service provider in another country. We would like to own the servers and services vs depending on the white label provider.

If you have worked on similar projects and can do this project for us "Adult AI call center agency" we want to hear from you. Please get in contact with us.