3CX / VoIP Specialist Needed – QA Review Only (No Configuration Work)
Budget: $30 – $250 USD
We are looking for an experienced 3CX / VoIP specialist to perform an independent Quality Assurance (QA) review of an existing communication system for an educational SaaS platform.
This role is strictly QA and verification only.
No implementation, no configuration changes, and no redesign.
Scope of Work (QA Only)
You will verify and assess the existing setup inside 3CX Manager without making changes:
3CX SIP trunk status & inbound call handling
Inbound call flow (business hours vs after-hours)
IVR and department routing
Voicemail routing and behavior
Call logs and basic reporting validation
Audio prompts & WAV compliance
Identification of risks, misconfigurations, or improvements
Note:
Callcentric access is not required. All testing is done within 3CX.
Deliverable
A short written QA report covering:
What is working correctly
Any issues or risks identified
Recommended adjustments (if applicable)
This is a report-only engagement.
Requirements
Proven hands-on experience with 3CX (v18 / v20)
Strong understanding of VoIP / SIP call flows
Experience reviewing IVR, voicemail, and inbound routing
QA mindset (verification, not implementation)
Ability to work independently and document findings clearly
Time & Access
Expected effort: 3–4 hours
Access window: 24–48 hours
Temporary access only (no credential retention)
Budget
Fixed price: $60–$80 USD
To Apply, Please Confirm
Your experience with 3CX (versions used)
Your availability within the next 24–48 hours
Confirmation that you understand this is QA-only, no configuration work
This role is strictly QA and verification only.
No implementation, no configuration changes, and no redesign.
Scope of Work (QA Only)
You will verify and assess the existing setup inside 3CX Manager without making changes:
3CX SIP trunk status & inbound call handling
Inbound call flow (business hours vs after-hours)
IVR and department routing
Voicemail routing and behavior
Call logs and basic reporting validation
Audio prompts & WAV compliance
Identification of risks, misconfigurations, or improvements
Note:
Callcentric access is not required. All testing is done within 3CX.
Deliverable
A short written QA report covering:
What is working correctly
Any issues or risks identified
Recommended adjustments (if applicable)
This is a report-only engagement.
Requirements
Proven hands-on experience with 3CX (v18 / v20)
Strong understanding of VoIP / SIP call flows
Experience reviewing IVR, voicemail, and inbound routing
QA mindset (verification, not implementation)
Ability to work independently and document findings clearly
Time & Access
Expected effort: 3–4 hours
Access window: 24–48 hours
Temporary access only (no credential retention)
Budget
Fixed price: $60–$80 USD
To Apply, Please Confirm
Your experience with 3CX (versions used)
Your availability within the next 24–48 hours
Confirmation that you understand this is QA-only, no configuration work