Small Team VoIP System Setup
Budget: $100 – $200 CAD
Our company is ready to move to a full VoIP solution. I already have bandwidth in place; what I need is an end-to-end setup that lets every employee work from a desk phone, a mobile app, or a softphone without noticing a difference in call quality. Looking for an expert to recommend what the best route to accomplish this would be. Cloud based vendors or a standalone system that we integrate ourselves.
Here’s what I want working smoothly from day one:
• Full auto attendant first response system
• Full call recording
• Routing system to get calls routed to the right personnel
• Call forwarding that lets each user hop between devices without dropping the call
• Voicemail to email so messages arrive as audio files in Outlook and Gmail
• Conference calling with a simple dial-in number and on-screen controls
The project covers choosing or integrating with a VoIP provider, configuring the PBX or cloud dashboard, provisioning up to ten extensions, testing inbound and outbound routes, and documenting the settings in plain English so I can handle basic moves, adds, or changes later.
I’ll consider the job done when every extension can place and receive calls, the three features above behave exactly as expected, and a short PDF guide is handed over. If you prefer particular tools—FreePBX, 3CX, RingCentral, or another platform—let me know; I’m flexible as long as reliability and call clarity stay top-notch.
Here’s what I want working smoothly from day one:
• Full auto attendant first response system
• Full call recording
• Routing system to get calls routed to the right personnel
• Call forwarding that lets each user hop between devices without dropping the call
• Voicemail to email so messages arrive as audio files in Outlook and Gmail
• Conference calling with a simple dial-in number and on-screen controls
The project covers choosing or integrating with a VoIP provider, configuring the PBX or cloud dashboard, provisioning up to ten extensions, testing inbound and outbound routes, and documenting the settings in plain English so I can handle basic moves, adds, or changes later.
I’ll consider the job done when every extension can place and receive calls, the three features above behave exactly as expected, and a short PDF guide is handed over. If you prefer particular tools—FreePBX, 3CX, RingCentral, or another platform—let me know; I’m flexible as long as reliability and call clarity stay top-notch.