Resolve Landline & Broadband Issues
Budget: £20 – £250 GBP
I need a telecom-savvy professional to diagnose and fix persistent problems on both my landline and broadband connections. The symptoms—frequent disconnections and noticeably slow speeds—appear only in a summerhouse positioned a few metres from the main building. Inside the main property everything works as expected; the issues surface once the service reaches that outbuilding.
What I expect from you
• End-to-end testing of the existing copper/ethernet runs, junction boxes, and any intermediate joints between the main building and the summerhouse.
• Clear identification of the root cause (signal loss, cable degradation, poor termination, interference, etc.).
• A strengthened solution: this might involve replacing or re-terminating cable, installing proper weather-rated conduit, adding a dedicated broadband/voice extension, fitting an external grade junction box, or recommending an alternative such as fibre-to-shed or point-to-point Wi-Fi—whichever truly resolves the fault.
• Post-fix validation showing stable sync speed and a clean, noise-free dial tone in the summerhouse.
I’m happy to approve reasonable hardware purchases once the test results justify them. Please outline the investigative steps you’ll take, the tools you plan to use (e.g., time-domain reflectometer, DSL analyser, tone generator), and an estimated timeline for both diagnosis and completion.
What I expect from you
• End-to-end testing of the existing copper/ethernet runs, junction boxes, and any intermediate joints between the main building and the summerhouse.
• Clear identification of the root cause (signal loss, cable degradation, poor termination, interference, etc.).
• A strengthened solution: this might involve replacing or re-terminating cable, installing proper weather-rated conduit, adding a dedicated broadband/voice extension, fitting an external grade junction box, or recommending an alternative such as fibre-to-shed or point-to-point Wi-Fi—whichever truly resolves the fault.
• Post-fix validation showing stable sync speed and a clean, noise-free dial tone in the summerhouse.
I’m happy to approve reasonable hardware purchases once the test results justify them. Please outline the investigative steps you’ll take, the tools you plan to use (e.g., time-domain reflectometer, DSL analyser, tone generator), and an estimated timeline for both diagnosis and completion.