"Press 1" IVR Setup with Call Forwarding
Budget: $50 – $0 USD
I'm looking for an experienced developer to set up an IVR system with a "Press 1" option to connect callers with a live agent.
We want to create a system where we can input a customer's phone number, the system will automatically call that number, play a pre-recorded IVR message, and if the customer presses "1", the call will be forwarded to our customer support number.
Requirements:
- IVR Menu: English only
- Action for 'Press 1': Connect to a live agent
- After business hours: Play a recorded message with business hours
Ideal Skills & Experience:
- Proficiency in IVR setup and call routing
- Experience with call forwarding systems
- Ability to record and integrate business hour messages
Please ensure the system is reliable and easy to manage.
We want to create a system where we can input a customer's phone number, the system will automatically call that number, play a pre-recorded IVR message, and if the customer presses "1", the call will be forwarded to our customer support number.
Requirements:
- IVR Menu: English only
- Action for 'Press 1': Connect to a live agent
- After business hours: Play a recorded message with business hours
Ideal Skills & Experience:
- Proficiency in IVR setup and call routing
- Experience with call forwarding systems
- Ability to record and integrate business hour messages
Please ensure the system is reliable and easy to manage.
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