3CX Call Routing Setup
Budget: $30 – $250 USD
I need my existing 3CX instance linked with our Teams environment so every user can place and receive calls through 3CX. The main goal is to configure call routing that works for both our internal teams and external clients.
Here is what I’m looking for:
• Establish the connection between Microsoft Teams and 3CX.
• Create priority-based routing rules so high-priority calls reach the right person first.
• Apply the same routing logic to internal extensions and external phone numbers.
• Provide a brief hand-over document outlining what you configured and how to adjust priorities later.
Everything is already licensed and running; I simply need the routing portion set up and tested end-to-end. If you have solid 3CX and Teams experience and can get this done quickly, I’m ready to start right away.
Here is what I’m looking for:
• Establish the connection between Microsoft Teams and 3CX.
• Create priority-based routing rules so high-priority calls reach the right person first.
• Apply the same routing logic to internal extensions and external phone numbers.
• Provide a brief hand-over document outlining what you configured and how to adjust priorities later.
Everything is already licensed and running; I simply need the routing portion set up and tested end-to-end. If you have solid 3CX and Teams experience and can get this done quickly, I’m ready to start right away.