Alcatel OmniPCX Enterprise (OXE) PBX Administration & Configuration Support

Project Overview

We require an experienced Alcatel-Lucent Enterprise PBX engineer to review, troubleshoot, and configure our Alcatel OmniPCX Enterprise (OXE) system. The current access level available to us is limited and does not provide administrator privileges, preventing us from performing critical system configuration changes.

The selected engineer will be responsible for restoring administrative access (where possible), reviewing the current configuration, and implementing the required PBX changes.

Scope of Work:

1. Administrator Access Recovery
Review current system access permissions.
Assess available administrative and maintenance access levels.
Recover, reset, or restore administrator-level access.
Verify successful administrative login and access to configuration functions.

Deliverable:

Administrator access restored and validated.
Summary of actions performed.

2. Outgoing Call Routing Review & Configuration
Review existing dial plan and outbound routing configuration.
Analyze route selection and call handling policies.
Modify outbound call routing according to business requirements.
Perform testing and validation.

Deliverable:

Updated outbound routing configuration.
Successful call testing results.

3. System Time & Synchronization Review
Review date, time, timezone, and synchronization settings.
Correct any timing-related issues affecting system operation.
Validate system functionality after changes.

Deliverable:

Accurate and validated system time configuration.

4. Documentation & Knowledge Transfer
Provide a summary of all changes performed.
Share recommendations for future administration and maintenance.
Conduct a brief remote handover session if required.

Required Skills
Alcatel-Lucent Enterprise OmniPCX Enterprise (OXE)
OmniVista Administration
VoIP & Telephony Systems
SIP Trunking
PBX Administration & Troubleshooting
Remote Support
Environment
Alcatel OmniPCX Enterprise (OXE)
OmniVista Management Platform
Voice Mail Integration
Contact Center Features Enabled
Expected Outcome

The PBX system should be accessible with administrator privileges, outbound call routing should operate as required, and system timing settings should be validated and corrected. All changes should be tested and documented before project completion.

Applicant Requirements

Please apply only if you have direct hands-on experience with Alcatel OmniPCX Enterprise (OXE) systems and can demonstrate prior experience in administering, troubleshooting, and configuring Alcatel PBX environments.

Skills:

Alcatel OmniPCX Enterprise
OXE R100
OmniVista 8770
Alcatel-Lucent PBX
VoIP Engineer
SIP Trunking
Telephony Administrator
PBX Migration & Support
ALE OmniPCX