Usps ksa for sdo
Budget: $10 – $30 USD
Reimbursement of relocation expenses will NOT be authorized.
Non-competitive requests from career non-bargaining employees at the same or higher grade level may be submitted directly
to the selecting official for consideration outside this competitive process. Noncompetitive applicants are encouraged to
include a copy of their eCareer profile along with their request.
Functional Purpose
Supervises bargaining unit employees performing processing and distribution activities at a Postal facility.
DUTIES AND RESPONSIBILITIES
1. Supervises mail and/or package processing operations. Walks the workroom floor and monitors operations to ensure mail
is processed and dispatched in accordance with mail flow guidelines, operating plans, and service standards. Ensures mail is
properly staged and labeled. Troubleshoots mail processing issues and makes adjustments to meet service standards.
2. Coordinates work operations across multiple functional areas, including plant operations, tours changes, dock operations,
logistics and delivery units. Maintains constant communications and builds relationships with diverse groups to coordinate
work and foster a positive work environment.
3. Supervises bargaining unit employees and assigns work to maximize operational efficiency. Provides training and monitors
performance. Ensures overtime usage adheres to applicable local and national contractual agreements and Postal policy.
Conducts daily team meetings and stand-up talks with employees. Investigates grievances and responds to inquiries from
union representatives.
4. Manages employee attendance and reinforces attendance control policies, to ensure accurate timekeeping and adherence
to Postal policies and procedures.
5. Uses operations reports to identify and resolve deficiencies, such as mail condition reports. Provides regular status reports
to leadership.
6. Monitors employees and the workplace to ensure safe and efficient work practices. Identifies safety and health hazards
and takes action to resolve issues in a timely manner. Enforces zero tolerance policy for workplace violence and ensures
threat assessment procedures are in place.
SUPERVISION
Manager, Distribution Operations or designated unit manager.
Qualifications/Requirements
1. Knowledge of mail processing operations, policies and procedures, including mail flow guidelines, staging, dispatching,
scanning requirements, mail class prioritization, sort plans, and machine performance reports, sufficient to explain to others
and answer questions about the operation.
2. Knowledge of the provisions of local and national bargaining unit agreements related to processing operations, including
job bidding, overtime, and grievance arbitration, sufficient to recognize and reinforce actions that facilitate compliance.
3. Ability to investigate, troubleshoot and address processing issues to ensure effective mail flow and adhere to productivity
goals and service standards.
4. Ability to communicate orally and in writing to facilitate individual and group discussions, set work expectations, coordinate
work, and document events such as grievances and accident investigations.
5. Knowledge of Postal policies and procedures related to scheduling, leave usage and time and attendance sufficient to
recognize and reinforce actions that facilitate compliance.
6. Skill using computers sufficient to access data and generate reports.
7. Ability to read and interpret data reports and perform basic math computations sufficient to understand and explain how
the reports relate to day-to-day operations.
8. Ability to maintain composure, de-escalate potentially contentious situations and foster positive work relationships in the
midst of stressful conditions, disagreements and interpersonal conflicts.
9. Ability to adhere to applicable safety and health policies and practices and recognize potential safety issues sufficient to
identify and reinforce actions to mitigate risks.
Non-competitive requests from career non-bargaining employees at the same or higher grade level may be submitted directly
to the selecting official for consideration outside this competitive process. Noncompetitive applicants are encouraged to
include a copy of their eCareer profile along with their request.
Functional Purpose
Supervises bargaining unit employees performing processing and distribution activities at a Postal facility.
DUTIES AND RESPONSIBILITIES
1. Supervises mail and/or package processing operations. Walks the workroom floor and monitors operations to ensure mail
is processed and dispatched in accordance with mail flow guidelines, operating plans, and service standards. Ensures mail is
properly staged and labeled. Troubleshoots mail processing issues and makes adjustments to meet service standards.
2. Coordinates work operations across multiple functional areas, including plant operations, tours changes, dock operations,
logistics and delivery units. Maintains constant communications and builds relationships with diverse groups to coordinate
work and foster a positive work environment.
3. Supervises bargaining unit employees and assigns work to maximize operational efficiency. Provides training and monitors
performance. Ensures overtime usage adheres to applicable local and national contractual agreements and Postal policy.
Conducts daily team meetings and stand-up talks with employees. Investigates grievances and responds to inquiries from
union representatives.
4. Manages employee attendance and reinforces attendance control policies, to ensure accurate timekeeping and adherence
to Postal policies and procedures.
5. Uses operations reports to identify and resolve deficiencies, such as mail condition reports. Provides regular status reports
to leadership.
6. Monitors employees and the workplace to ensure safe and efficient work practices. Identifies safety and health hazards
and takes action to resolve issues in a timely manner. Enforces zero tolerance policy for workplace violence and ensures
threat assessment procedures are in place.
SUPERVISION
Manager, Distribution Operations or designated unit manager.
Qualifications/Requirements
1. Knowledge of mail processing operations, policies and procedures, including mail flow guidelines, staging, dispatching,
scanning requirements, mail class prioritization, sort plans, and machine performance reports, sufficient to explain to others
and answer questions about the operation.
2. Knowledge of the provisions of local and national bargaining unit agreements related to processing operations, including
job bidding, overtime, and grievance arbitration, sufficient to recognize and reinforce actions that facilitate compliance.
3. Ability to investigate, troubleshoot and address processing issues to ensure effective mail flow and adhere to productivity
goals and service standards.
4. Ability to communicate orally and in writing to facilitate individual and group discussions, set work expectations, coordinate
work, and document events such as grievances and accident investigations.
5. Knowledge of Postal policies and procedures related to scheduling, leave usage and time and attendance sufficient to
recognize and reinforce actions that facilitate compliance.
6. Skill using computers sufficient to access data and generate reports.
7. Ability to read and interpret data reports and perform basic math computations sufficient to understand and explain how
the reports relate to day-to-day operations.
8. Ability to maintain composure, de-escalate potentially contentious situations and foster positive work relationships in the
midst of stressful conditions, disagreements and interpersonal conflicts.
9. Ability to adhere to applicable safety and health policies and practices and recognize potential safety issues sufficient to
identify and reinforce actions to mitigate risks.