Technical Writer about Desktop Virtualization

Job ID: 32067447

Budget: $15 – $25 CAD

We're looking for a technical writer to write content about desktop virtualization, VDI, remote desktop, cloud computing, and Windows OS. This position will be project-based at first but could become a full-time position eventually. We are a DaaS provider and we're looking for a subject matter expert that will assist us in producing technical content such as landing pages, tutorials, articles, and interacting on Reddit & Stackexchange websites such as StackOverflow, ServerFault, and SuperUser.
Responsibilities
-Writing technical tutorials related to Windows OS, networking, active directory(AD), SSO, and virtualization.
-Research industry-related topics with online sources, interviews and studies.
-Proofread and edit blog posts before publication.
-Coordinate with the marketing team the technical aspect of the content.
-Identify technical questions on Stackexchange websites and answer them with value in mind.
Requirements
-Experience in IT as a sysadmin.
-Experience working with an MSP.
-Excellent writing and editing skills in English.
-Experience doing research using multiple sources.
-Expert knowledge of Windows OS and Office365
Knowledge
Networking
-Network Design
-Firewall management (patching, upgrades, replacements)
-Routing and VLANs
-Access rules (ACL)
-VPN
Servers
-Application management and support
-User Access Control
-Patching and updates
-Active directory
-Group Policy
-File server
-Domain controller
-Backups
-Disaster recovery planning implementing and testing
-Access logging alerting and monitoring
-ADFS
-IIS
-APACHE
-NGINX
-Outlook365
-Powershell
-SQL access management
-SQL Install
Storage
-Storage architecture
-Install and configure storage solutions
-Storage redundancy implementation
VMware/ virtual hosts
-Patching
-Deploy guests
-Configure networking including virtual switches
-HA clusters
End-user support
-General system support
-Desktop application support
-Office 365 support
-Remote access assistance
-Browser support