Operation Management for Customer Satisfaction

I am looking for a skilled operation management professional to help improve the service speed of my business. The main goal of the project is to enhance customer satisfaction through efficient service delivery.

Key Responsibilities:
- Assess the current operation management strategies and identify bottlenecks that are affecting service speed.
- Develop and implement new operation management strategies to streamline processes and improve efficiency.
- Measure the impact of the changes on customer satisfaction, particularly in terms of service speed.

Ideal Skills:
- Strong background in operation management
- Proficiency in analyzing and optimizing supply chains
- Experience in improving service speed
- High level of attention to detail

It would be great if you could include specific examples of similar projects you've worked on in the past.