french tech support inbound and outbound services contract

Job ID: 37308039

Budget: $3,000 – $5,000 USD

French Tech Support Inbound and Outbound Services Contract

We are looking for a contract for tech support to provide both inbound and outbound support in french we have a ready space with all the équipements with a team of 15 people based in africa

Responsibilities:
- Provide prompt and efficient tech support to customers via phone, email, and chat
- Troubleshoot and resolve technical issues related to our products and services
- Assist customers with installation, configuration, and usage of our software and hardware
- Conduct proactive outbound calls to address customer inquiries and provide product updates
- Maintain accurate records of customer interactions and technical issues in our CRM system

Duration:
- The contract can be for 5 years, with the possibility of extension based on performance and business needs.

We are open and ready to work with you!!
Related categories: Contracts Technical Support