IT Support Specialist Needed in Penang

Job ID: 39593680

Budget: $250 – $750 SGD

Looking for an IT Support Specialist based in Penang, Malaysia!

We need someone who can help with both remote and in-person tech support across a few of our sites. You’ll be the go-to person for colleagues when they need help with hardware, software, connectivity, AV setups, and more.

What you’ll be doing:

- Be the first point of contact for tech-related support.

- Do remote site visits (rotational) for locations without a dedicated IT person.

- Set up IT for new starters and run onboarding sessions.

- Support conference rooms, AV setups, and internal events.

- Troubleshoot security and endpoint issues when remote help isn’t enough.

- Help with office moves and tech setups.

- Manage hardware inventory, replacements, procurement, and disposal.

You’re a good fit if you:

- Are based in Penang, Malaysia (and can travel locally when needed).

- Have solid troubleshooting skills (laptops, networks, AV equipment, etc.).

- Are comfortable juggling inventory management and hands-on IT work.

- Communicate well and are friendly/helpful to colleagues.

- Are proactive and good at solving problems without waiting for detailed instructions.

Details:

- Hourly contract

- 6-month initial term (with potential to extend)

- Work during Malaysia business hours

- Some in-person work required, but lots of remote tasks too.