IT On-Site support in Munich
Budget: €43 EUR
The customer being an European institution requires European citizenship from the candidates. Position is on-site in Munich-Germany.
Remote work is NOT possible.
Skills
• Proficient English communication skills
• Excellent communication skills
• IT Support skills (hardware and software)
• Diagnosing, troubleshooting and solving Hardware and Software issues
• Good working experience with Windows 10, MS Office, Edge, Chrome, Skype, Adobe, Video Conferencing software and Windows Applications
• Installation of Desktop/laptop and printer devices
• Replacement of defective parts and equipment where required
• Assembling and installation of Video Conferencing systems
• Participation in planned changes, updates and moves by arranging equipment and migrating data
• Providing prompt and communicating accurate feedback to the team leads
• Ensuring that all issues are properly logged and up to date in the ticketing system
• Prioritizing and managing open issues
• Good understanding of computer systems (Windows related software), hardware, printers and Video Conferencing systems
Nice to have
• ITIL Knowledge
• Any further IT skills are desirable
Personal Skills
• Ability to work in an international organization (English communication skills are required)
• German communication skills are beneficial
• Ability to manage her- or him -self to solve complex problems
• Business attire when on the job
• Team Player
Remote work is NOT possible.
Skills
• Proficient English communication skills
• Excellent communication skills
• IT Support skills (hardware and software)
• Diagnosing, troubleshooting and solving Hardware and Software issues
• Good working experience with Windows 10, MS Office, Edge, Chrome, Skype, Adobe, Video Conferencing software and Windows Applications
• Installation of Desktop/laptop and printer devices
• Replacement of defective parts and equipment where required
• Assembling and installation of Video Conferencing systems
• Participation in planned changes, updates and moves by arranging equipment and migrating data
• Providing prompt and communicating accurate feedback to the team leads
• Ensuring that all issues are properly logged and up to date in the ticketing system
• Prioritizing and managing open issues
• Good understanding of computer systems (Windows related software), hardware, printers and Video Conferencing systems
Nice to have
• ITIL Knowledge
• Any further IT skills are desirable
Personal Skills
• Ability to work in an international organization (English communication skills are required)
• German communication skills are beneficial
• Ability to manage her- or him -self to solve complex problems
• Business attire when on the job
• Team Player