Resolve Email Spam Issues

Job ID: 39834805

Budget: £20 – £250 GBP

Fix Email Deliverability Issues – (Outlook/Hotmail Spam)

Project Description: We are a UK-based consultancy business experiencing persistent problems with our company emails landing in spam/junk folders - particularly with Outlook, Hotmail, and Microsoft-hosted email addresses.

We are looking for an experienced email deliverability/DNS expert to diagnose and resolve the issue, ensuring our emails reliably reach client inboxes.

Scope of Work:

Review and audit our current email setup (Zoho Mail + DNS records on our domain).

Identify and fix issues with SPF, DKIM, and DMARC alignment.

Check DNS, MX records, and domain authentication.

Configure proper reverse DNS / PTR records if required.

Ensure domain/IP is not blacklisted, and advise on remediation if it is.

Optimise sending practices for improved deliverability (Outlook/Hotmail priority).

Provide a short report confirming what changes were made and any ongoing best practice recommendations.

Requirements:

Proven experience fixing email deliverability issues, particularly with Microsoft (Outlook/Hotmail)

Strong knowledge of DNS, SPF, DKIM, DMARC, and email authentication.

Understanding of Zoho Mail (preferred, but not essential).

Ability to work quickly and efficiently - we want this resolved as soon as possible.

Deliverables:

Correctly configured records (SPF, DKIM, DMARC).

Verified deliverability tests showing emails are reaching inboxes (not spam).

Written summary of steps taken and any ongoing recommendations