Part-Time Mac IT Support

I run a small but busy office in Magog, Quebec and I need a reliable IT hand for a few hours each week. The role centres on day-to-day technical support for our Mac-based desktops and laptops: troubleshooting macOS issues, installing or updating software, setting up new workstations, and keeping routine backups running smoothly. When everything is quiet on the support front, I’d like you to switch gears and handle light data entry—the work is straightforward but demands quick, accurate typing.

You’ll succeed here if you:
• Know macOS inside out, from user account management to Time Machine and basic networking.
• Can explain fixes in plain language to non-technical staff.
• Type quickly and precisely enough to keep our internal records current.

Most weeks I expect 10–15 hours of support, scheduled flexibly around our office needs. Deliverables include a short weekly status note summarising resolved tickets and any preventive maintenance carried out.

If you’re based near Magog and can drop in when something really can’t wait, let’s talk—I’m keen to build an ongoing, part-time relationship that keeps our Macs (and our paperwork) running without a hitch.