Latin America English/Spanish Technical Tutor
Budget: $15 – $25 USD
I need a native-level English speaker who is currently based somewhere in Latin America and also speaks fluent Spanish. Your main task will be answering inbound technical-support calls from our customers. Calls arrive in both languages, so you’ll switch between English and Spanish throughout the shift.
The schedule is steady—about three to five hours a day, Monday through Friday. I am paying US $15–20 per hour, issued promptly every week.
To succeed you should already be comfortable:
• guiding non-technical users through basic troubleshooting steps,
• documenting each interaction in a simple CRM, and
• working with any standard VoIP soft-phone or a SIP-compatible headset on a reliable internet connection.
Deliverables I expect:
1. Professional, friendly resolution of each ticket you answer.
2. Clear call notes entered before you log off each day.
3. Consistent on-time attendance within the agreed hours.
If you have experience in phone-based tech support and meet the language and location requirements, let me know your typical daily availability and the tools you prefer to work with. I’m ready to onboard the right person immediately.
The schedule is steady—about three to five hours a day, Monday through Friday. I am paying US $15–20 per hour, issued promptly every week.
To succeed you should already be comfortable:
• guiding non-technical users through basic troubleshooting steps,
• documenting each interaction in a simple CRM, and
• working with any standard VoIP soft-phone or a SIP-compatible headset on a reliable internet connection.
Deliverables I expect:
1. Professional, friendly resolution of each ticket you answer.
2. Clear call notes entered before you log off each day.
3. Consistent on-time attendance within the agreed hours.
If you have experience in phone-based tech support and meet the language and location requirements, let me know your typical daily availability and the tools you prefer to work with. I’m ready to onboard the right person immediately.