End-User IT Support & Inventory
Budget: ₹600 – ₹1,500 INR
I need a reliable technician who can step in as my on-site pair of hands for day-to-day end-user support and asset management. The environment is a mix of desktops, laptops, and a small stack of switches that tie everything together.
Here’s what I’m counting on you to handle:
• Windows-based installation, initial setup, and user onboarding for new machines.
• Rapid troubleshooting and repair when an OS hiccup—or the hardware beneath it—brings work to a halt.
• Basic switch work: patching, port changes, and quick diagnostics (I don’t need full routing expertise, just solid hands-on familiarity).
• Classic IMAC requests—installs, moves, adds, changes—plus a running, accurate asset inventory every time something shifts.
I’ll provide access, documentation, and escalation contacts; you bring your toolkit, attention to detail, and clear communication so every ticket is closed with the user satisfied and the inventory up to date.
Here’s what I’m counting on you to handle:
• Windows-based installation, initial setup, and user onboarding for new machines.
• Rapid troubleshooting and repair when an OS hiccup—or the hardware beneath it—brings work to a halt.
• Basic switch work: patching, port changes, and quick diagnostics (I don’t need full routing expertise, just solid hands-on familiarity).
• Classic IMAC requests—installs, moves, adds, changes—plus a running, accurate asset inventory every time something shifts.
I’ll provide access, documentation, and escalation contacts; you bring your toolkit, attention to detail, and clear communication so every ticket is closed with the user satisfied and the inventory up to date.