VMware ESXi + NFS (Synology) – VMs not booting after full shutdown, disk enumeration error

Job ID: 40067488

Budget: $30 – $250 USD

I need help from an experienced VMware ESXi / vSphere engineer to recover virtual machines that stopped booting after a planned full power-off of the rack.

Environment

VMware ESXi hosts: 4 hosts

Storage: Synology NAS (NFS datastore)

vCenter Server: VMware vCenter 8.0.3 (build 24322831)

Datastores:

NFS datastore on Synology (VMs stored here)

Local VMFS datastores on each ESXi host (vCenter VM was on local storage)

HA was enabled

VMs were gracefully powered off before the outage

What happened

All VMs were cleanly shut down

Entire rack was powered off (hosts + NAS)

After power-on:

ESXi hosts boot normally

NAS is reachable and NFS mounts correctly

Datastore content is visible (VM folders and files exist)

Virtual machines fail to power on

Current Issue / Error

VMs are registered but fail to start

Error message:

“Failed to enumerate all disks”

Same error via:

ESXi Web UI

SSH / CLI

Re-mounting NFS datastore does not fix it

Registering VMs again does not fix it

Creating a new VM and attaching existing disks does not fix it

Disk / Snapshot State

VM folders contain:

Base disk (*.vmdk and *-flat.vmdk)

Snapshot descriptor (*-0001.vmdk)

Snapshot delta (*-0001-delta.vmdk)

Snapshot files exist and timestamps look correct

No files are missing

ESXi seems unable to rebuild disk chain metadata

Additional Notes

vCenter VM was apparently stored on local datastore, not on NFS

After reboot, vCenter path appeared as unknown / invalid

No snapshots visible in vSphere UI, only at filesystem level

Issue likely caused by NFS + snapshots + clean shutdown + datastore unmount/remount

What I’m looking for

Recovery of VMs without data loss

Identify whether:

Disk descriptor (.vmdk) needs repair

Snapshot chain needs consolidation manually

vmkfstools -i cloning is required

Restore ability to boot:

At least one critical VM (OPC server)

vCenter VM if possible

Prefer minimal-risk approach

Remote assistance is OK (screen share)

Skills Required

VMware ESXi / vSphere (advanced)

NFS datastores (Synology experience a plus)

Snapshot chain recovery

VMFS / VMDK troubleshooting

Disaster recovery scenarios

Deliverable

At least one VM successfully booting

Clear explanation of what broke and how to prevent it in the future